Job Role: Housing Officers/Managers

Location: Greater Manchester

Duration: Various

Date entered: 01.03.2010

Small description:

Location: Greater Manchester and Surrounding
Duration: Various depending on contract
Salary: Dependent on experience and qualifications

Large description:

Job description

A housing manager/officer manages housing and related services on behalf of housing associations, local authorities and other accommodation providers. The role involves managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income, and dealing with repairs and neighbour nuisance issues.

Housing managers/officers may work with specific clients, such as homeless people, minority groups or people with disabilities. They work within a strict but changing regulatory framework and are usually based in a central office or local neighbourhood housing office.

The role may involve line management responsibility for a team of housing officers, rent arrears staff, tenancy support officers and participation in more strategic projects.
Typical work activities

The tasks of a housing manager/officer typically involve:

    * setting rents, administering their collection and developing policies to deal with and minimize arrears;
    * interviewing tenants and giving advice on tenant-landlord relationships, house purchasing and benefits;
    * inspecting properties;
    * processing applications for housing improvements and repairs and communicating outcomes to tenants;
    * managing improvement loans and grants and administering repair and maintenance programmes;
    * managing nuisance orders, collecting information and referring cases to the neighbourhood nuisance team;
    * preparing cases and attending court hearings;
    * dealing with breaches of tenancy and leasehold agreements which could culminate in carrying out evictions;
    * dealing with abandoned tenancies, squatters and unauthorised occupiers;
    * dealing with housing applications and the transfer of existing tenants;
    * liaising with tenant groups, local authority councillors, property professionals and other support and welfare organisations including social workers and estate agents;
    * liaising with wardens, caretakers, cleaners and maintenance staff;
    * encouraging and supporting tenants' and residents' groups and attending meetings as required;
    * planning and implementing slum clearance and the demolition of unused properties;
    * maintaining records and writing reports.

The role may also involve:

    * recruiting, training, supervising and monitoring staff workload;
    * generating revenue and implementing budgets;
    * identifying housing needs;
    * developing new housing schemes by re-using existing stock or managing new builds;
    * evaluating the efficiency of housing schemes;
    * building relationships with the community;
    * interpreting and implementing housing legislation;
    * recommending and developing local authority policies;
    * monitoring and updating contractors' lists;
    * Investigating and responding to client complaints.

If you think you have the necessary experience and skills, then we have a number of opportunities currently avaliable.

Please contact Victoria Brown for more information on 0161 941 4822
CV's to victoria.brown@housingsupport.co.uk