Job Role: Reablement Manager

Location: Greater Manchester

Duration: 3 Months Plus

Date entered: 10.12.2009

Small description:

Location: Manchester
Duration: On Going
Hours: 37.5
Salary: £12.58 per hour

Large description:

Post Title: Reablement Manager

Key Duties:

To provide a quality Reablement service that meets performance targets, demonstrates outcomes and customer satisfaction.

To lead, manage and support staff to enable them to meet the individual needs of customers to maximise customer independence.

To comply with Care Quality Commission (CQC) standards

Main Duties of the Post:

To undertake a presenting needs (reablement) assessment to determine what service will be delivered, and how.

To make safe and stabilise the presenting needs of the customer.

To offer an appropriate service and determine reablement goals with the customer and other relevant parties where appropriate.

To oversee and monitor goal setting linked to the customer support plans to maximise customer independence and review progress against these plans.

To work in partnership with other stakeholders.

To assess and review Health and Safety issues relating to staff and customers. To identify and action solutions to minimise risk.

To consult with customers regarding the quality of the service provided, taking appropriate management action and reporting back outcomes to customers and staff.

To efficiently manage staffing resources to achieve service performance targets.

To comply with CQC Standards to deliver and demonstrate quality service provision.

To accurately record service management information in a timely manner and update systems as necessary.

To use management information and electronic monitoring systems to achieve service performance and efficiency.

Professional Requirements:

Demonstrable commitment to equality in employment and service delivery.

Management experience and the ability to manage resources efficiently and within financial limitations.

Demonstrable experience of leading and managing a quality service, demonstrating service outcomes, evaluating and achieving customer goals and customer satisfaction.

Experience of interpreting and translating policies and procedures into effective service delivery.

Experience of working in partnership with a range of stakeholders involved in care of customers and service development.

Experience of managing staff, prioritising / managing work loads, setting key objectives, monitoring and delivering service provision at a local level.

Proactive membership of a management team contributing to the development of a qualified, competent workforce.

An understanding of management information systems in relation to efficiencies of the service.

Skills to assess the presenting needs of the customer and identifying customer goals and making an appropriate service offer.

Skills to assess and review Health and Safety issues relating to staff and customers.

Effective verbal and written communication skills.

Demonstrable understanding of & commitment to staff development, and active contributution to the achievement of high levels of performance.

Statutory:  Enhanced CRB

Interview with client: As required, must be able to work on a flexible rota basis

Out of Hours Working required.


For more information, please contact Victoria Leigh on 0161 941 4822
CV's to vicki@housingsupport.co.uk