Job Role: Night Home Care Worker

Location: Greater Manchester

Duration: Temp to Perm

Date entered: 02.12.2009

Small description:

To provide person-centred care and support to older people with support needs to enable people to live as independent lives as possible in the community.  You will engage with service users and build trusting therapeutic relationships. Your role will include visiting service users in their own homes or in other settings as part of a structured approach and offering personal care and practical and emotional support in-line with their individual care plan. To work closely with other professionals and agencies to provide a co-ordinated service which meets the identified needs of the individuals.

Large description:

Purpose of the Job
Location - Partington (Greater Manchester)
IMMEDIATE START REQUIRED

To provide person-centred care and support to older people with support needs to enable people to live as independent lives as possible in the community.  You will engage with service users and build trusting therapeutic relationships. Your role will include visiting service users in their own homes or in other settings as part of a structured approach and offering personal care and practical and emotional support in-line with their individual care plan. To work closely with other professionals and agencies to provide a co-ordinated service which meets the identified needs of the individuals.

Main Duties

1.    To develop warm and trusting relationships with service users to encourage them to express their needs, views and concerns.

2.    To respect the service user’s right to privacy and to ensure that their dignity is maintained at all times.

3.    To be flexible and responsive to the needs of service users as directed by their Individual Care Plans.

4.    Support service users to develop practical and social skills to retain optimum control over their lives.

5.    To provide personal care in a sensitive and dignified way and in accordance with the service users wishes.

6.    To advise and support service users in all aspects of managing their tenancy and maintaining the safety, hygiene and comfort of their home.

7.    To promote the service user’s self esteem and enable them to express their preferences and make choices and decisions.

8.    To enhance the confidence and coping abilities of service users through encouragement and positive feedback.

9.    To assist service users with general activities of daily living including:

-    Shopping
-    Meal Preparation
-    Domestic tasks
-    Laundry and ironing
-    Managing day to day finances

10.    To advise, encourage and support service users so as to maximise their self care and independent living skills.

11.    To support service users in budgeting and managing their finances and to ensure that they are able to maximise their income by liaising with Welfare Rights agencies.

12.    To support service users in meeting their cultural and spiritual needs and in expressing their personal identity.

13.    To encourage service user’s to identify their strengths and interests and to support service users in accessing social and leisure activities. To promote the personal development of service users through developing care plans which outline goals and aspirations for the future.

14.    To enable service users to participate in their local communities and to enjoy the rights and responsibilities of citizenship.

15.    To promote a healthy lifestyle and to give person-centred advice and support in respect of diet, exercise, stress reduction, smoking cessation and weight management.

16.    To inform the Manager/Support Co-ordinator, Care Manager and relevant agencies of any concerns or significant changes in their needs and circumstances. To report any concerns regarding children or vulnerable adults with immediate effect to the Manager/Support Co-ordinator or the Duty/On Call Manager.

17.    To support service users in complying with prescribed medication and self medication programmes. To liaise with the service user’s Consultant, GP in respect of compliance with prescribed medication. To report all side effects related to medication.

18.    To work within agreed risk management guidelines and to assist service users in reducing risks to themselves or others. To promptly report all concerns regarding risks to senior staff, the Duty Manager/On Call Manager and relevant agencies.

19.    To maintain a high standard of customer care and to encourage feedback from service users and other agencies. To promptly report and document all complaints, suggestions and feedback.

20.    To take appropriate action in the event of emergencies, ensuring that the Project Manager and the Support Co-ordinator or the Duty/On Call Manager is informed promptly.

21.    To follow Health and Safety guidelines carefully and to alert the Project Manager immediately of any concerns in relation to Health and Safety issues.

22.    To ensure that accurate records are kept in the prescribed format. To document all work undertaken in support of service users, their general progress, any concerns and any communication or liaison with other agencies.

23.    To ensure that all financial transactions relating to the project or service users are promptly and accurately recorded within the agreed guidelines.

24.    To contribute to service users’ reviews, through the provision of verbal and written reports and by attending Support Planning and Review Meetings.

25.    To fulfil the role of Project Key Worker as required, under the direction of a senior member of staff.

Other

1.    To notify your Line Manager of planned whereabouts and to submit accurate timesheets weekly.

2.    To provide regular verbal and written reports to your Line Manager.

3.    To accept regular support and supervision from your Line Manager.

4.    To carry out all work in a manner consistent with the aims of the project and the service principles adopted by the company.

5.    To comply with with companies Equal Opportunities Policy.

6.    To maintain confidentiality at all times, in accordance with the agreed policy.

7.    To identify training needs in discussion with your Line Manager and to attend training events and courses as required.

8.    To observe any written policies, procedures and guidelines for good practice agreed by the company,

9.    To undertake on the role of Shift Co-ordinator when required.

10.    Any other duties as required.

Essential Criteria

Experience of providing care, support or other services to adults with support

Experience of working with people with older people

Experience of working with and relating to people from a wide variety of backgrounds

Willingness to work flexible hours including unsocial hours according to needs of service users

This post is offered on a temp to perm basis. For more information, please contact Victoria Brown on 0161 941 4822.
CV's to victoria.brown@housingsupport.co.uk